Refund & Cancellation Policy
Refund, Return & Cancellation Policy
Effective Date: 17 March 2026
At zfitcart.shop, we aim to provide a smooth and satisfactory shopping experience to our customers.
1. Order Cancellation:
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Orders can be cancelled within 24 hours of placing the order.
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Once the order has been shipped, cancellation requests will not be accepted.
2. Return Policy:
We accept returns only under the following conditions:
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Damaged product received
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Defective product received
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Incorrect product delivered
Customers must inform us within 3 days of delivery to request a return.
3. Return Conditions:
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Product must be unused and in original packaging
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All tags and accessories must be intact
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Unboxing video or photo proof is required for verification
4. Refund Policy:
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Once your return request is approved, the refund will be processed within 7–10 business days
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Refund will be credited to the original payment method
5. Non-Returnable Items:
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Used or damaged products (not due to our fault)
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Products without original packaging
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Products without valid proof of issue
6. Important Note:
zfitcart.shop reserves the right to reject any return request if the conditions are not met.
7. Contact Us:
For any refund, return, or cancellation queries, contact us:
📧 Email: zfitcartshop@outlook.com
📞 Phone: 9328858833
Address:
C-902 Omkar Avenue
Behind Blue Horizon
Kosad, PO Kosad
Surat, Gujarat - 394107
India